Acceptable Use and Fair Usage Policy

Distopik d.o.o. (“MIX:ANALOG”)s services and websites (the “Service”) are intended to be used by millions of people, and we trust you to use the Service responsibly.

This Acceptable Use and Fair Usage Policy should be read together with our Terms of Service.

You agree not to misuse the Service. For example, you must not, and must not attempt to, use the services to do the following things:

Read our Terms of Service for more information.

Fair Usage

MIX:ANALOG has prepared this policy as a guide for you to understand the intended uses of our Services, and to prevent exploitation and abuse of the unlimited features offered in our plans.

Normal, Reasonable Personal or Professional Use

The Service as offered in our plans is intended for normal, reasonable personal or professional use.

“Unlimited” refers to that type and level of usage. Normal, reasonable personal or professional use does not include commercial uses, such as operating a business where you use the Services to master an abnormally high number of tracks (in exchange for fees or not) compared to the typical user for personal or professional purposes.

Please note that we offer different subscription plans for business and enterprises. Please contact our support team for more information (support@mixanalog.com).

Evaluation

MIX:ANALOG evaluates your usage in comparison to typical levels of usage engaged in by other users. Based on such evaluation, MIX:ANALOG may determine that abnormal, unreasonable usage is occurring when compared to typical users.

Although we do not wish to set a specific limit, as a guideline, we will generally consider that your usage is abnormal or unreasonable if you regularly (i) master eight (8) tracks per day or more, or two hundred forty (240) tracks per month.

We understand that your use of the Services may be irregular, with periods where you may wish to master several tracks and other where you may not wish to master any track, and as such we will review and evaluate your use accordingly.

Notification

If MIX:ANALOG determines that your use is abnormal or unreasonable, we will contact you (via the email address provided in your account) to inform you of your usage, and may give you the opportunity to correct your usage or offer you to subscribe to a different plan. We also reserve the right to take any further action, including suspending immediately your account and your use of the Service, or closing your account.

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mix:analog™ is a registered trademark of Distopik d.o.o., an audio technology R&D company based in Slovenia, European Union.

For business enquiries, please contact us at:

Distopik d.o.o.
Hekovnik
Tobačna ulica 5
SI-1000 Ljubljana
Slovenia